FAQ

📦 Delivery

Q: Where do you deliver?
A: We ship worldwide , with delivery times varying depending on your country.

Q: How much does delivery cost?
A: It's free from a minimum amount (indicated at checkout). Otherwise, the fees are automatically displayed.


💳 Payment

Q: What payment methods do you accept?
A: Credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay and other methods depending on your country.


🔁 Returns & Refunds

Q: Can I return an item?
A: Yes, within 14 days of receipt. Products must be unused and in their original packaging.

Q: How do I request a return?
A: Contact us through our “Contact Us” page with your order number.


📧 Need help?

Contact our team by email or via our contact form. We will respond within 24 to 48 hours.